Windows 10 is used by 56.48% of the world’s population, making it one of the most favored operating system, after Windows 7. Thanks to Microsoft’s free upgrade program, more people made the shift, especially folks who considered Windows 8 a dross upgrade. Although, popular doesn’t mean it’s flawless. Every coin has two sides and Windows OS isn’t immune to that. So, what do you do when you face a problem while using Windows 10? Search the internet right? Well, yes! There are a lot of ways through which you can “ask” for help on a Windows 10 PC, and in this tutorial, we’ll show you how to get help on a Windows 10 PC.
How to Get Help in Windows 10
Method 1: Direct Search
This option is a no-brainer. You can search for any query by typing keywords you have by going to the Start menu and typing the issue. Microsoft will quickly show you a few relevant options in the form of suggestions. Click on the topic you think would answer your query.
Method 2: F1 Functional Key
The F1 key sometimes gets on my nerves when I intend to press some other key and the help options appear on my screen. But, nonetheless, it is a pretty helpful option. Just hit the F1 key on your keyboard and the chivalry from Windows 10 will arrive to whisk away all your predicaments. And mind you, this option is a Windows 10 (or any Windows for that matter) exclusive, you can get help option if you press the F1 key in any programs you are using. The option comes in handy for minuscule issues which the F1 guide will solve right away, albeit you’ll have to go through a few steps.
Method 3: Tips Application
Tips is a pre-installed application that pops-up every time you update to a newer version of Windows. It’s an effective app at solving your issues but is quite limited as it doesn’t cover a wide gamut of difficulty. The app helps you develop your core knowledge of Windows by giving you a comprehensive step-by-step guide to the solution.
Open the Start menu and search for Tips. Click on it to open the app.
The visually appealing layout of the app does more than impress. There are a few help option that you can go through. Click on Discover what’s new if you’ve recently updated your PC or else click on some of the help options given below.
The seemingly short tutorial gives you the main information you need to understand the new features or solve the pesky issue you are having.
For instance, our PCs got the recent May 2019 update, which added a convenient option to use a brightness slider from the Action Center.
Method 4: Search Bar
The search bar is hands down the most simple method to look up for a query within Windows 10. Along with some tips and tricks, you’ll also be redirected to settings option relevant to your search.
Type keywords related to your query and click on the most relevant option.
Method 5: Settings
Settings are literally where all your solutions are answered by toggling off a switch or tweaking some more settings. You can get help and give feedback to make the process more effective. Hit the Start button and click on Settings.
Type any query or navigate through different topics.
For instance, if you are facing some issues with your wireless connection, go to Network & Internet. Select Wi-Fi for further options.
Here you can select the options you want.
Method 6: ‘Get Help’ App
Get Help is a dedicated app which is aimed at helping you solve your issues. It’s an extension of the Tips app which gives you limited options in the form of tips and tricks. Press the Start button on your keyboard and search for ‘Get Help.’
Click on the app. You’ll see a mostly empty, white coated app which will guide you with the help of a computerized assistant. In the app, type the doubt you have in the blank rectangle and press Enter. If the automated response doesn’t match your query, click on the extra options below ‘Which one did you mean?’
The automated help will display some browser links related to your issues. Click on it. You can also give feedback by clicking on Yes or No below ‘Did I solve your problem?’
Method 7: Question Mark
A few pre-installed Windows apps have a blue colored question mark option for instant help. File Manager is one of them. If you such icon anywhere in any of the app you are using, click on it.
You’ll be directed to Microsoft Edge which will display different help option relevant to the issue you searched about.
Method 8: App Menu
This particular option has a lot of names – Hamburger icon (presuming if it’s horizontal), three dots, vertical dots, etc. It’s basically to customize your preferences of the app you are currently using.
Click on the three dots and select Help. You’ll have a few choices to choose from. Most probably, your questions will be answered in the Help Center.
Method 9: Microsoft Community
This is the answer to all your problems, provided you have access to the internet. Microsoft’s free online help community is the best forum, which is handled by Microsoft employees, the-new-to-the-tech people, and tech aficionados. Go to the website and choose your category.
You’ll see the most recent help topics. There’s also an All help counter which houses millions of queries.
You can also ask a question but you’ll need a Microsoft ID for that.
Create a display name which will appear in all your forums. Click on the checkbox the I accept and hit Finish.
At the bottom, you’ll see a few options. Choose Post a question if it’s a usual problem you are facing or you want help with something or choose Post a discussion if you want to start a discussion that you think Microsoft needs to answer. Once you’ve decided what’s it going to be, select the category, your Windows version, the topic you are having trouble with and the sub-topics. Click on the checkbox Notify me when someone responds to this post to get notifications if your queries are answered. Click on Submit.
The issues will be answered by Microsoft employees and other folks so make sure you do select the notify option.
No matter whichever method you choose, you’ll surely get a solution to your problem. Some methods are applicable across the OS (Methods 1,2) while some are application specific. Choose yours accordingly.
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