Google is consistently bridging the gap between consumers and businesses by introducing new communication features. We gave you a comprehensive guide on messaging businesses on Google for inquiries, it seems a new feature has been added when you search for a business on Google in tandem with Google Maps.
Known as ‘Request a Quote,’ this new addition will make it easier for consumers who want to know the exact charges for the desired services of a business. Scroll below to know more about it.
How to Request a Quote to Businesses on Google
This feature is nothing to write home about but is equally significant. Kudos to Google on including this new feature.
This will be for the consumers who want to place an inquiry.
Step 1: Search for business or service providers on Google. Keep in mind that this feature is not available for every business you search for. Tap on the REQUEST A QUOTE in blue.
Step 2: You will quickly see a pop-up which will require you fill in your request to the business. There seems to be no limit on the words but we suggest you shouldn’t write an essay. Click on ‘Request.’
Google will give you a small pop-up saying that your request was sent. Now, you will have to wait for the business’s response, which might take some time.
Step 3: You can see the exact conversation in your Google Maps Messages feature. Potential consumers can take the conversation further on the said platform.
Businesses will keep getting your messages on Google My Business App as well as through SMS, simultaneously.
If you are a business owner and want to take advantage of this feature to better communicate with consumers, follow the steps:
- Download and launch Google My Business app.
- Select a business if you have multiple locations.
- Click on Consumers and then select Messages.
- Tap on Turn on.
You can now take advantage of this feature.